- All warranties start from the date of the original purchase.
- All products are warranted to be free of defects in material and workmanship per
the manufacturer’s warranty period/policy.
- Customers must call Pinnacle MedSource to receive a RMA number.
- Customers will be invoiced for warranty parts with a credit issued only after defective
parts have been returned by the customer and inspected by Pinnacle MedSource to
determine warranty coverage.
- Customers are responsible for proof of return shipments. Please record and retain all
tracking numbers for your returned item.
- Unauthorized returns will be returned to sender.